Refund Policy
At Mindloop, we’re dedicated to delivering thoughtfully designed digital tools that support focus, productivity, and mental wellness. Before purchasing, please read our refund policy carefully.
Digital Products
Due to the nature of digital products, all sales are final. Once a file has been downloaded or accessed, we cannot offer refunds, exchanges, or cancellations.
However, if you encounter any issues with your order—such as file corruption, missing downloads, or receiving the wrong item—please email us at support@mindloop.store, and we’ll be happy to assist you.
Refund Exceptions
We do not offer refunds in the following cases:
✔ Accidental purchases
✔ Change of mind
✔ Incompatibility with your device or software (please check product details carefully)
✔ Failure to download or use the file (unless technical errors are confirmed on our end)
If there was an error on our part, reach out with your order details, and we’ll do our best to make it right.
File Delivery & Access
If you don’t receive your download link shortly after purchase, please:
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Check your spam or junk email folder
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Contact us at support@mindloop.store with your order number
We’ll make sure you get access to your files as quickly as possible.
By completing a purchase at Mindloop.store, you agree to this refund policy.
If you have any questions, don’t hesitate to reach out—we’re here to help!